Evidencing tasks
ICT_KSBsKnowledge, Skills and Behaviours
Role of a Desktop Support technician Role of a Desktop Technician
Disaster Management Disaster Recovery Planning
Troubleshooting_tools Windows Troubleshooting Tools
Windows Architecture Maintenance Policies and Procedures Service Level Agreements & Prioritization Service Level Agreements & Prioritization
Powershell & Scripting 
Linux PlaygroundPowerShell Playgrounds Command Prompt Playground Command Prompt Playground
Data backups Security Tasks